Refund and Returns Policy
Refund & Return Policy
Welcome to TheEverwear. These Terms and Conditions outline the rules and regulations for using our website and purchasing our products. By accessing or placing an order through www.theeverwear.com ,
Welcome to TheEverwear. These Terms and Conditions outline the rules and regulations for using our website and purchasing our products. By accessing or placing an order through www.theeverwear.com ,
1. Eligibility for Returns
- The item is defective, damaged, or incorrect.
- The product is unused, unwashed, and in its original packaging with all tags intact.
2. Non-Returnable Items
- Customised or personalised products.
- Discounted or sale items.
- Undergarments or intimate wear (for hygiene reasons).
3. Return Process
- Contact our support team at [your email address] within 7 days of delivery.
2. Provide your order number, a brief description of the issue, and relevant photos if applicable.
3. Our team will review your request and guide you through the return process.
4. Once approved, you will receive instructions for sending the item back to us.
Customers are responsible for return shipping costs unless the item received is faulty or incorrect.
4. Refund Process
- Approved refunds will be issued to your original payment method within 7–10 business days.
- Shipping charges are non-refundable, except when the return is due to our error (e.g. wrong or defective item).